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  • Service & Support
  • Support
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    Solve It Fast

    Choose how you want to service, fix, and maintain your equipment From local support to global response, we are here to keep you running

    Contact us

    100+ Service Centers

    Global Coverage Find the One Closest to You

    From Milan to Ho Chi Minh City — search by country, region, or product line. Then talk to the engineer who already knows your installed base.

    Global Service Network →
    100+ Service centers

    More than 100 service centers worldwide

    30+ Countries

    Customers in more than 30 countries

    6 Regions

    Coverage across 6 key regions

    8 Language

    Responsive support in more than 8 languages

    What We Deliver

    Talk, Order, or Download

    Four ways to get help fast — engineers, original parts, product brochures, and technical case briefs

    Tech Support

    Talk to a real engineer about commissioning, parameter tuning, fault codes, and product selection

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    Original Parts

    Genuine INOVANCE spare parts for drives, PLCs, motion controllers, motors, and elevator systems

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    Documentation

    Product brochures, line cards, application overviews, and certificates — for sales and procurement

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    Case Study

    Implementation case briefs — wiring diagrams, parameter sets, and troubleshooting notes

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    Hands-On Training, Every Quarter

    From drives fundamentals to MV system maintenance — in-person courses in more than 8 languages, with regional rotation across Asia, Europe, and the Americas

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    Upcoming Sessions

    09/20 - 09/24
    Drives & Motion Fundamentals
    China|5 days|EN
    Offline
    10/14 - 10/20
    Medium-voltage AC Drive Fundamentals
    5 days|EN
    Onlin
    11/15 - 11/20
    Industry Robot Application
    5 days|EN
    Onlin

    Top Questions, Answered Fast

    Still Stuck? Open a Ticket.

    A regional engineer will reply within 24 business hours.

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    For customers in all other regions
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